Never miss an enquiry: email and Telegram alerts

Every form on your site lands in your dashboard inbox — and can reach your phone the moment it is sent.

BrandRafter TeamOctober 3, 2026 · 3 min read

A website that collects enquiries nobody reads is worse than no website at all. BrandRafter keeps every enquiry and can tell you about each one as it arrives.

Your inbox

Every contact form, product enquiry and booking request is saved in the Inbox in your dashboard, whether or not an alert reaches you. Nothing is lost if your phone is off.

Alerts on Telegram

Connect your own Telegram bot in your notification settings and every new enquiry reaches your phone within seconds — with the name, contact details and message. It takes about two minutes to set up, and it is free.

Alerts by email, from your own address

Connect your own email account (Gmail, Zoho, Outlook or any provider) and enquiry emails go out from your address — including a confirmation to the customer who wrote to you. Until an email account is connected, enquiries still land in your inbox; only the email alert waits.

Which should you use?

Many owners use both: Telegram for the instant ping, email for the record. Set up whichever you will actually look at — a dashboard banner reminds you until at least one is connected.

  • #enquiries
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