Shipping & Delivery Policy
Last updated: August 2026
A digital service
BrandRafter is a software service delivered entirely over the internet. No physical goods are sold, shipped, or delivered, so no shipping charges or delivery timelines apply to any plan.
Delivery of your service
Your account is available immediately after you sign up and verify your email address. Your website goes live as soon as you complete onboarding and publish — typically within minutes. During the free trial your site is published on a brandrafter.com subdomain; a custom domain can be connected on eligible plans.
Accessing your account
Your dashboard and published website are available around the clock from any modern web browser. There is nothing to install and nothing to collect. If you cannot reach your account, contact us on WhatsApp at +91 91062 75629 or email hello@brandrafter.com.